FAQ

WHAT IS INSTABEAUTY?

  • Instabeauty is an on-demand, in-home mobile beauty service that sends the beauty therapists straight to you.

WHAT SERVICES DOES INSTABEAUTY OFFER?

  • Currently Instabeauty offers Beauty and Hair treatments and Pamper Parties. full treatment menu can be viewed here.

HOW CAN I JOIN INSTABEAUTY TEAM AS A PROFESSIONAL?

  • We are always looking for high quality, reliable beauty professionals to join our team. Click here for more information.

PARKING

  • If theres any parking restrictions outside of your property please let us know on a booking, atherwice parking charge will be added to your total cost of the treatment.

IM HAVING TROUBLE BOKING AN APPOINTMENT ON INSTABEAUTY

  • If you are experiencing difficulty, Please email us info@instabeauty.co.uk or call 01223750331. We will do best to repond quickly and assist you with your booking.

I WANT TO BUY SOMEONE A GIFT CARD

  • This can be purchased with beauty professional or online

WHAT HAPPENS IF ETHER MYSELF OR MY PROFESSIONAL ARE RUNNING LATE?

  • When you book appointment, you get a confirmation email or reminder where it states how long is your procedure and what time it starts howether if you or your professional is late your procedure time will still start at the time you was confirmed.

WHAT IS INSTABEAUY CANCELLATION POLICY?

  • We require notice of 4 hours prior appointment for cancellations or changes in order to avoid a charge.

WHAT ARE A PAYMENT OPTIONS?

  • Instabeauty accepts cash and credit cards via secure third-party partner.

WHAT IF I HAVE A QUESTIONS ABOUT PRODUCTS BEING USED? (PREFERENCES, ALLERGIES, ETC.) CAN I USE MY OWN PRODUCTS SUCH AS NAIL POLISH MAKE UP ETC.?

  • Every professional of Instabeauty uses the highest quality branded products. We always up to date with best products on a market. If you have any quewstions regarding products please email us info@instabeauty.co.uk or call 01223750331. If desired your more than welcome to provide your own products, howether cost of the treatment wont change.

HOW DOES TTIPPING WOKS?

  • Tips are not required nor expected by our beauty professionals. If you do wish to provide a tip regardless, that is of course entirely up to you.

WHO CAN I CONTACT IF I HAVE QUESTIONS, COMPLAINTS, ORGENERAL FEEDBACK?

  • We love feedback, are happy to answer queries, and will try our best to resolve the complaints right away! Just email us info@insytabeauty.co.uk and we will get back to you in no time!

DOES INSTABEAUTY HAVE A MOBILE APP?

  • Instabeauty is currently available on the web only, but the mobile app is working on. Stay tuned!